PropertyOfPotter's post
The batteries fit so snugly inside of the compartment because of the plastic that surround them, that I now cannot REMOVE the batteries from the toys. I've tried everything I can think of! Someone,...
View Article- Kira -'s post
When I get stuck batteries I usually try to bang the very side of it against something to loosen them. Sometimes it works, sometimes it doesn't. I haven't had to remove the batteries in my Key stuff...
View ArticleRyuson's post
I had this issue with my Io! I held it and swung my arm down a few times and it flew onto the floor, but it sounds like the banging against the side of something method might be less likely to break a...
View ArticleMwar's post
Do a downward throwing motion toward a couch or bed while holding the toy firmly. They will come out. Had the same issue with my ceres. Category: Jopen
View ArticlePropertyOfPotter's post
Tried that for about twenty minutes! I'm afraid to bang them against something because I don't want to hurt them! I'm so frustrated!!! Category: Jopen
View ArticlePropertyOfPotter's post
Okay, after another 20 minutes, I got the batteries out of ONE of the toys. I took the plastic piece, roughly measured it against a piece of paper, cut the paper and stuck it inside the toy. The...
View Articleanimepanda89's post
Glad to know I am not the only one having problems, I almost threw mine earlier today out of frustration. Category: Jopen
View ArticlePropertyOfPotter's post
As soon as you get them out, replace the plastic with paper!!!! Category: Jopen
View ArticlePropertyOfPotter's post
Of one of them...I'm still fighting with the other one! Category: Jopen
View Article*Camoprincess*'s post
I got your comment on my wall mine came out just fine, they didn't slide out easily I had to "throw in downward motion" to get them to come out. Glad you were able to get one set out of the toy,...
View ArticleAl Bloom's post
Al Bloom at JOPEN here. Can any of you folks identify which model in KEY is having a battery issue? That would be a great help so we can pinpoint any issues specifically. Thank you all very much....
View ArticlePropertyOfPotter's post
Key Ceres Lace and Key Ceres G-Spot. I still haven't been able to remove the batteries from the g-spot toy. Thank you! Category: Jopen
View ArticleAl Bloom's post
Thanks. We had an issue with CERES and the mill gauge of the sleeve inside the battery compartment. The issue was the batteries were not as secure as we specified, and rather than have a rattling...
View ArticlePropertyOfPotter's post
So what does that mean for the ones that are already sent out and are so tight? Category: Jopen
View ArticleMwar's post
Yes, is there a way to acquire a newer, more user friendly one by sending in the old one? Category: Jopen
View ArticlesunkissedJess's post
I have the Key Charms Plush and I spent about 20-30 mins. trying to get the battery out. I had to use tweezers to pry it out then I had to do the whole throwing motion until the battery went flying...
View Articlecharmedtomeetyou's post
I have the Charms Silk, and had a similar issue today while checking out the toy....it took a lot of arm swinging....way too much aggravation... Category: Jopen
View ArticlePartyGalJen's post
Yikes@ I just received the Ceres Lace Massager. Had major battery issues. Toy wouldn't turn on. Thought it was batteries. Tried another new set. Finally got them out, put new ones in, and toy doesn't...
View ArticlePropertyOfPotter's post
The batteries fit so snugly inside of the compartment because of the plastic that surround them, that I now cannot REMOVE the batteries from the toys. I've tried everything I can think of! Someone,...
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